Know about all Satuin features
Satuin is designed to help businesses manage and analyze their customer interactions and data throughout the customer lifecycle. With our CRM application, you can easily store and access customer information, track and manage customer interactions, and analyze customer data to identify trends and patterns.
One of the key features of our CRM application is its ability to store and organize customer information. You can easily enter and update customer data, including contact information, purchase history, and communication logs. This allows you to have all of your customer information in one place, making it easy to access and manage.
- Dashboard
Merge all income data in one dashboard. With just one click, you can monitor sales performance, incoming deals, to income with an easy-to-understand display.
- Time filter and deal owner that can be adjusted as needed
- Easy to understand data preview for all users
- Reports are updated automatically
- Conversation
Merge WhatsApp number for all Customer Service and Sales Agents, like the WhatsApp Gateway which can log in to WhatsApp Web, you only need to scan the QR Code on the Satuin dashboard using the WhatsApp application that you have.
- Assign chat to sales agent become more flexible and easy
- Sending product lists is easier with template message
- Auto syncronize chat from Whatsapp in one click
- Contact
Merge all customer data in one WhatsApp number. When a CS/Sales Agent gets a new chat, they can immediately make deals so you as a Business Owner can see details of all processes that occur from all sales.
- Allow you to export and import contact with error correction
- Flexible to update any personal data contact
- All contact activity is neatly documented
- Segmentation
Merge customer data into various categories. Easier to categorize customer needs so that you can create the right marketing strategy for each category.
- Adjustable conditions with any data according to your needs
- Flexibel turn on/off segmentation status in one click
- Segmentation is integrated with all your contacts
- Form Builder
Merge customer data through a form that is integrated with WhatsApp, and the Form Builder feature
which is integrated with your WhatsApp number making it easier to follow up customers.
- Integrated with pipeline and deal stages
- Customizable data form parameters
- Various settings for your form needs
- Campaign
Merge campaign creation of each customer category. It’s easier to create campaigns according to customer categories and monitor the results from just one dashboard.
- Contact correction feature for clear contact management
- Customize campaign according to your business needs
- Create message templates dynamically
- Deals
Merge all deals and see details sales in one dashboard, When a CS/Sales Agent gets a new chat, they can immediately make deals so you as a Business Owner can see details of all processes that occur from all sales.
- Facilitate sales agents to process various of deals with clients
- Estimated revenue data on each dynamic project
- Deals status changes just by sliding the card
- File Manager
Easily organize, access, and share all of your important documents and files to your Sales Agent. You can easily upload and store documents such as contracts, presentations, and customer data.
- Live storage usage monitoring
- +8 file type can uploaded
- Dynamic file categories
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